All HHS agency websites, including all online forms and documents, must comply with state, federal, and HHS Information and Communication Technology (ICT) accessibility requirements. Texas Health and Human Services agencies are also bound by the HHS ICT Accessibility Policy.

Training for Staff

Training resources regarding accessible ICT content is available to all HHS staff on our Training page. The Introduction to Electronic and Information Resources (EIR) Accessibility course is a good starting point.

Note: The course link above will take you to System Training Solutions (STS) where you will need to login using your employee ID number and agency's name (HHSC or DSHS).

Purchasing Accessible Software

When purchasing electronic and information resources, procurement processes follow customary procurement requirements. However, there are additional accessibility requirements. HHS agencies must:

  • purchase assessable electronic and information resources, unless the Executive Commissioner or the HHS agency commissioner approves an exception;
  • include accessibility requirements when developing specifications for electronic and information resource purchases;
  • include an HHS system uniform accessibility clause in solicitations; and
  • monitor to assure goods and services meet accessibility standards.

Procurement Resources

Accommodations for Staff with Disabilities

Any agency staff with disabilities should be provided with reasonable accommodations if needed in order to navigate, and interact with agency websites and applications. If a staff member requests an accessibility accommodation and you have questions or need consultation, contact your agency accessibility coordinator.

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Page Last Reviewed/Updated: October 11, 2017