EIR Accessibility Policy, Chapter 10 - Planning and Remediation

In This Chapter

1 TAC§213.21(c)— Each state agency’s accessibility policy shall require a published plan by which EIR will be brought into compliance with the Technical Accessibility Standards and Specifications of this chapter. The plan will include a process for corrective actions to remediate non-compliant items.

10.1 Corrective Action Plans and Remediation

When the agency recognizes that an Information and Communications Technology (ICT) product is out of compliance with the Technical Accessibility Standards and Specifications, a plan must be developed to bring that product into compliance.

For example, if routine testing of the website as described in Chapter 9, Monitoring Compliance, shows that an online resource is inaccessible, the agency must develop a corrective action plan that outlines how that resource will be brought into compliance.

10.1.1 Roles and Responsibilities

To develop this corrective action plan, the ICT accessibility coordinator will work with the lead accessibility subject-matter expert (SME) or the owner of the resource and/or the project accessibility lead from IT.

10.1.2 Features of a Corrective Action Plan

The corrective action plan must describe these aspects of bringing the ICT product into compliance:

  • Effort required
  • Difficulty
  • Time required

The corrective action plan must identify the resources to be dedicated to remediating the ICT product, describe the process to be followed, and establish a timeline for completing that process.

If the timeline for making the ICT product accessible is 6 months or longer, the ICT accessibility coordinator will follow the process described in Chapter 3, Exceptions, to write an exception request for the ICT product. This corrective action plan will be documented as part of that exception request.

10.2 Long-term Planning in Support of Accessibility

HHS strategic plans for Communications, IT, Contracting, or any other area that involves ICT will address at least these aspects of accessibility:

  • Budget and staffing levels required each biennium.
  • Training priorities.
  • Priorities for bringing items covered by exceptions into compliance, and resources required to do so. (This includes both anticipated and past exceptions.)
  • For any new ICT initiatives, measures required to incorporate accessibility from the start.