EIR Accessibility Policy - Table of Contents
Policy revised: January 2020
Chapter 1: Overview
- 1.1 Purpose and Scope
- 1.2 Governance
- 1.3 Policy Application and Responsibilities
- 1.4 Compliance
- 1.5 Record Retention Guidance for Accessibility Exception Forms
Chapter 2: Purchasing and Contracts for ICT
- 2.1 Overview
- 2.2 Purchasing ICT
- 2.3 Documenting the Purchase Process
- 2.4 Contract Management and Monitoring
Chapter 3: Exceptions
Chapter 4: Electronic Forms
Chapter 5: Software Applications (Including Mobile Apps)
Chapter 6: Live Streaming of Audio and Video
Chapter 7: Audio and Video Recordings and Players
Chapter 8: Telecommunication Products and Systems
- 8.1 Overview
- 8.2 Teletypewriter (TTY)
- 8.3 Requirements for Timed Response, Caller ID, and Advanced Telecommunications Features
- 8.4 Volume Control and Compatibility with Hearing Aids and Hearing Technologies
- 8.5 Access to Operable Controls and Keys
Chapter 9: Monitoring Compliance
- 9.1 Compliance Monitoring Policy
- 9.2 Roles and Responsibilities
- 9.3 Automated Testing and Validation Tools
- 9.4 Manual Testing and Validation
- 9.5 Purchased Electronic Products
- 9.6 Monitoring Accessibility Compliance Sitewide
- 9.7 Resources and Links
Chapter 10: Planning and Remediation
Chapter 11: Technical Specifications (WCAG 2.0)
Chapter 12: Functional Performance Criteria for ICT
- 12.1 Overview
- 12.2 Criteria to Assist Users Who Have Visual Impairment
- 12.3 Criteria to Assist Users Who Have Hearing Impairment
- 12.4 Criteria to Assist Users Who Have Speech Impairment
- 12.5 Criteria to Assist Users Who Have Motor Skills Impairment
- 12.6 Additional Requirements for Dialog Boxes
Appendix A: Glossary
Policy Documents
- HHS Accessibility Reporting Template (Updated February 3, 2020) [Word template]
- VPAT® 2.4 - Section 508 (Revised February 2020)
[Word document]